Delivery & Returns

Delivery

Free UK standard delivery on orders over £35, which covers the Fur-Free and Whole Home kits. Orders under £35 ship for £3.95.

• Dispatched within 1–3 working days of ordering
• Standard delivery: 6–10 working days, fully tracked
• Tracking emailed the moment your order ships
• Orders ship from our fulfilment partner's warehouse, and your whole order normally arrives in one tracked parcel.
• No customs fees, no surprises at the door: import taxes and charges are already paid.

Refunds

30-day money-back guarantee. Not happy? Email support@meoggy.com within 30 days of delivery with your order number and a photo of the item, and we refund you in full to your original payment method. No need to send it back. One refund per customer.

Faulty or damaged on arrival? Send us a photo and we'll refund or replace it.

Your rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 aren't affected by our guarantee. Full details are in our Refund Policy.