Refund policy
This store, Meoggy (meoggy.com), is operated by LYSAAK HOLDING LLC, 30 N Gould St STE R, Sheridan, Wyoming 82801, United States. Contact: support@meoggy.com.
30-day money-back guarantee
If you're not happy with your order, email us at support@meoggy.com within 30 days of delivery with your order number and a photo of the item you received. We refund the full price of the item to your original payment method.
- You don't need to send the item back.
- In the rare case we ask for an item back, we email you a free prepaid return label, so returning it never costs you anything.
- The guarantee is limited to one refund per customer.
When you get your money
Refunds are usually processed within 5 working days of your email. Your bank may take a few more days to show it.
Faulty, damaged or wrong items
If an item arrives faulty, damaged or is not what you ordered, email us with your order number and a photo within 30 days of delivery, and we'll refund or replace it, at no cost to you.
Delivery charges
When we refund an order in full under this policy, the standard delivery charge you paid is refunded too.
Your legal rights
You have the right to cancel your order within 14 days of delivery under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and you're protected against faulty goods under the Consumer Rights Act 2015. Our guarantee is in addition to these rights and doesn't affect them.